Return & Exchange

Exchange Policy:

At Racing Cycle Store, we want you to be completely satisfied with your purchase. If you need to exchange an item, please follow the guidelines below:

Eligibility for Exchange:

• Items must be returned within 3 days of delivery.
• Prodcts should be unused, in their original packaging, with all tags and labels intact.
• Exchanges are allowed for size, color, or product defects.

Exchange Process:

• Contact our customer service team at 8885294585 or racingcyclestore@gmail.com to initiate an exchange.
• Once approved, we will provide you with a return shipping label.
• After receiving the returned item, we will process the exchange and ship the new item to you within 7-10 business days.

Non-Exchangeable Items:

• Personalized or custom-made products.
• Clearance or final sale items.

Cancellation Policy:

We understand that sometimes plans change, and you may need to cancel your order. Please review our cancellation policy:

Order Cancellation:

• Orders can be canceled within 24 hours of placement for a full refund.
• To cancel your order, please contact our customer service team at 8885294585 or racingcyclestore@gmail.com.

After 24 Hours:

• If your order has already been processed or shipped, we, unfortunately, cannot cancel it. However, you may still be eligible for a return or exchange after receiving the item.

Refund Process:

• Refunds for canceled orders will be processed within 5-7 business days to the original payment method.

For any questions or concerns regarding exchanges or cancellations, please feel free to reach out to us at 8885294585 or racingcyclestore@gmail.com. We’re here to help!